Watch: Ohio Unfair Claims Practices: Essential Guide for Claims Adjusters

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In the ever-evolving landscape of insurance regulation, staying informed is not just beneficial—it’s essential. Partner Richard Rezie presents a comprehensive overview of Ohio’s Unfair Claims Practices regulations, including recent legal developments, compliance requirements, and best practices for claims adjusters handling various types of insurance claims.

What’s Covered:

  • Recent Judicial Developments
    • The Sherwin-Williams Company v. Certain Underwriters at Lloyd’s London, et al.
    • The implications of the Supreme Court’s holding that payments to prevent future harm, rather than compensate for past harm, do not qualify as damages covered by liability insurance.

  • Regulatory Framework
    • Detailed overview of Ohio Revised Code 3901.20-22
    • Examination of OAC 3901-1-54: Unfair Property/Casualty Claims Settlement Practices

  • Compliance and Best Practices
    • Critical timelines for claim acknowledgment, investigation, and settlement
    • Documentation requirements and retention policies
    • Strategies for effective communication with claimants

  • Specialized Claim Handling
    • Protocols for fire and extended coverage policies
    • Nuances in auto claims processing for both first and third-party claimants

  • Risk Mitigation Strategies
    • Identifying and avoiding potential unfair practices
    • Proper drafting of denial and reservation of rights letters

  • Regulatory Interaction
    • Procedures for Department of Insurance communications
    • Fraud reporting obligations and protections

Questions? Contact Rich Rezie.